Refund policy

RETURN & REFUND POLICY

We want you to be confident in your DEEN-ING purchase. Many of our products are made to order specifically for each customer, while certain limited and specialty products may be fulfilled directly by DEEN-ING.

Please carefully review product descriptions, color selections, sizing information, and any product-specific fit notes before placing your order.
SECTION 2 — DAMAGES, DEFECTS & INCORRECT ITEMS

Please inspect your order when it arrives.

If your item is damaged, defective, misprinted, or you receive the wrong item, please contact us within 14 days of delivery at DEENING1994@GMAIL.COM.

Please include your order number and clear photos of the item and, when applicable, the packaging so we can review the issue.

If the claim is approved, we will arrange an appropriate replacement or refund at no additional cost to you.
SECTION 3 — SIZE & FIT

Please review the sizing information and fit notes provided on each product page before ordering.

Because many DEEN-ING products are made to order specifically for the customer, we generally cannot accept returns or exchanges solely because an incorrect size was selected or because of a change of mind.

Some garments may have an oversized, relaxed, standard, or closer fit. When appropriate, additional fit recommendations will be provided on the individual product page.

If you believe the item you received does not match the measurements or product information provided, please contact us so we can review the issue.
SECTION 4 — LIMITED, SPECIALTY & MADE-TO-ORDER ITEMS
LIMITED, SPECIALTY & MADE-TO-ORDER ITEMS

Certain made-to-order, limited-release, specialty, customized, or personalized products may not be eligible for return or exchange unless the item arrives damaged, defective, misprinted, or incorrect.

SECTION 5 — RETURNS & EXCHANGES

Please contact us at DEENING1994@GMAIL.COM before sending any item back.

Items returned without prior authorization may not be accepted.

If a return or exchange is approved, we will provide instructions for the next steps. Eligible returned merchandise must be unworn, unused, and in its original condition.

Do not send merchandise to an address listed on our website unless DEEN-ING has specifically instructed you to use that address for the return.

SECTION 6 — REFUNDS
REFUNDS

If a refund is approved, it will be issued to your original payment method.

Please allow additional processing time for your bank or credit card company to process and post the refund.

If you have not received an approved refund after a reasonable processing period, please contact us at DEENING1994@GMAIL.COM.
SECTION 7 — CONTACT
QUESTIONS

For questions regarding returns, damaged items, exchanges, or refunds, contact us at:

DEENING1994@GMAIL.COM