Shipping policy
Order Processing
DEEN-ING BRAND products may be made to order. Please allow time for your order to be prepared and fulfilled before shipment. Processing times may vary depending on the product, availability, and order volume.
Shipping & Delivery
Shipping costs and available delivery options are calculated and displayed at checkout when applicable. Estimated delivery times are provided as a guide and are not guaranteed.
Once an order has shipped, tracking information will be provided when available.
Multiple Shipments
Some orders may contain products fulfilled from different locations. In these cases, items from the same order may arrive in separate packages and at different times. You will not be charged additional shipping because an order is divided into multiple shipments.
Shipping Delays
Delivery times may be affected by carrier delays, weather, holidays, high order volume, or other circumstances outside the control of DEEN-ING BRAND.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. Please review your shipping information carefully before submitting your order. If you discover an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost in transit, please contact us at DEENING1994@GMAIL.COM with your order information so we can review the issue and determine the appropriate next steps.
Questions
For questions regarding shipping or an existing order, contact:
DEEN-ING BRAND
DEENING1994@GMAIL.COM